TERMS & CONDITIONS
These Terms and Conditions set out the basis on which you are authorized to visit and use our website. Please read them carefully as they contain important information.
Last updated: March 21, 2025
THESE TERMS AND CONDITIONS INCLUDE A DISPUTE RESOLUTION PROVISION, PURSUANT TO WHICH YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND SATECHI WILL BE SUBJECT TO BINDING ARBITRATION AND MAY NOT PROCEED AS A CLASS OR REPRESENTATIVE ACTION. BY AGREEING TO THESE TERMS AND CONDITIONS, YOU AGREE THAT YOU ARE GIVING UP ANY RIGHT TO PROCEED IN COURT OR TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION, EXCEPT AS EXPRESSLY PROVIDED IN THE DISPUTE RESOLUTION PROVISION BELOW.
General Policy
Welcome to www.satechi.com (the “Website”), which is owned by Sariana, LLC (“Sariana”). By visiting or shopping on the Website, you accept these Terms and Conditions, so please read them carefully. We reserve the right at our discretion to revise these Terms and Conditions from time to time, so please check them periodically. We may, but are not obligated to, provide notice of material changes to these Terms and Conditions by using contact information that you have provide to us.
Privacy
Your privacy is important to us. Please review our Privacy Policy, which is incorporated into these Terms and Conditions and which explains what information we collect, how we use and protect that information, and your options to access and control your information
Intellectual Property
All content of this Website, including, but not limited to, artwork, graphics, images, illustrations, photographs, text, video, audio clips, logos, and designs are the intellectual property of Sariana and its affiliates, and are prot. All worldwide right, title, and interest is reserved.
This Website and its contents are intended solely for your personal, noncommercial use in order to view and purchase merchandise and participate in the programs that we offer (the "Permitted Use") and subject to these Terms and Conditions, you may use this Website only for the Permitted Use. You may not access, use, download, copy, reproduce, publish, distribute, modify, or create derivative works from, sell, or exploit in any way the contents of the Website, or any related software, or any part thereof for any other purpose whatsoever.
Nothing contained in or on the Website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any of the trademarks or other intellectual property rights displayed in or on the Website unless the prior written consent of Sariana has been obtained. Other than as expressly provided by these Terms and Conditions, your use of any intellectual property from the Website in any way howsoever is strictly prohibited. Sariana will enforce its intellectual property rights to the fullest extent of the law.
Digital Millennium Copyright Act
Notices pursuant to the Digital Millennium Copyright Act ("DMCA") may be sent to Sariana’s DMCA Agent at support@satechi.com.
Limitations of Liability
Under no circumstances shall Sariana or its associates be liable for any direct, indirect, incidental, special, punitive or consequential damages that result from the use of or inability to use the Website, including but not limited to reliance by a user on any information obtained through the Website, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, loss of data or profits, or any failure of performance. You hereby acknowledge that this paragraph shall apply to all content, merchandise and services available through the Website. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights. However, the liability of Sariana and its associates is limited to the fullest extent permitted by law.
If you are dissatisfied with any portion of the Website, or with any of these Terms and Conditions, your sole and exclusive remedy is to discontinue using the Website. If you are dissatisfied with any product purchased from the Website, your sole remedy is as described in our Returns policy.
Prices, descriptions and availability of products on the Website are subject to change without notice. Errors will be corrected when discovered, and we reserve the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted whether or not the order has been confirmed and your credit card charged).
Termination of Usage
We may terminate your access or suspend your right to access to all or part of the Website, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, Sariana or its associations.
Applicable Law
By visiting the Website, you agree that the laws of the State of California, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and Sariana.
Dispute Resolution
Any dispute relating in any way to your visit to the Website or to products you purchase through the Website shall be submitted to mandatory, confidential arbitration. This clause shall be interpreted broadly in favor of arbitration and is governed to the fullest extent by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (“FAA”), expressly including but not limited to, any issues of arbitrability, the enforcement of the right to arbitration, and the payment of costs of arbitration or fees. For avoidance of doubt, by agreeing to these Terms and Conditions, you agree that the California Arbitration Act (“CAA”) shall not apply to any arbitration between you and us and that such arbitration shall be governed exclusively by the FAA, which shall preempt the California Arbitration Act to the fullest extent and whether or not a conflict exists between the FAA and the CAA.
Arbitration shall be conducted in San Diego, California, unless otherwise agreed by the parties, except that, to the extent that either party has in any manner violated or threatened to violate the other party’s intellectual property rights, the rights holder may seek injunctive or other appropriate relief in any state or federal court located in San Diego County, California, and you consent to exclusive jurisdiction and venue in such courts, and to the extent your claim may be appropriately brought in small claims court, you may choose to bring such claim in that court. Arbitration under this Agreement shall be conducted in accordance with the Commercial Arbitration Rules then prevailing of the American Arbitration Association (“AAA”) by a single arbitrator appointed by the AAA, except that where applicable, the AAA’s supplementary rules concerning mass arbitration shall additionally govern such arbitration The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction.
Waiver of Right to Class Action
By agreeing to these Terms and Conditions, you waive any right you may have to a court trial (other than small claims court or intellectual property disputes, as provided above) or to serve as a representative, as a private attorney general, or in any other representative capacity, or to participate as a member of a class of claimants, in any lawsuit, arbitration or other proceeding filed against Sariana and/or related third parties. To the extent that a court were to determine that a claim cannot be arbitrated (e.g., a Private Attorney General Action [“PAGA”] or claim for public injunctive relief), such claim shall be severed from all other claims, the latter of which shall proceed in arbitration.
Pre-Arbitration Notice of Dispute
You agree that prior to initiating arbitration as provided herein, you will provide us with notice of the dispute and an opportunity to resolve it informally by sending an email to support@satechi.com which includes your full name, physical address, email address, and telephone number, as well as a complete description of the dispute and your proposed resolution. Sariana then shall have 45 days to attempt to resolve the issue informally, during which you agree not to initiate arbitration or a legal action. If, after 45 days, the dispute has not been resolved, you may then proceed to initiate arbitration in accordance with these Terms and Conditions. Should either party file an action contrary to this provision, the other party may be awarded its reasonable attorney’s fees and costs incurred in compelling arbitration.
Sariana’s failure to insist upon or enforce strict performance of any provision of these Terms and Conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these Terms and Conditions.
Right to Opt-Out of Arbitration
You may opt-out of the agreement to arbitrate your disputes with Sariana by emailing us at support@satechi.com within 30 days of your first visit to the Website or within 30 days of us making any material modification to the Dispute Resolution clause above. For your opt-out to be effective, you must include your full name, physical address, and a valid email address at which we may contact you.