Download Instructions for USB-C Multimedia Adapter M1 and USB-C Multiport MX Adapter:
In order for these adapters to support multi-display video output using HDMI, an additional application named InstantView by SiliconMotion must be installed onto the host device. Failure to do so will result in no video output through one of the HDMI ports.
macOS
For users wanting to install this software onto their Mac, please use the following hyperlink to download the latest software directly from SiliconMotion. Be sure to download the latest version which can be found at the top of the list as shown below:
Download InstantView App for macOS
Note: InstantView by SiliconMotion is only supported on macOS Catalina, Big Sur, Monterey, Ventura, and Sonoma.
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Windows OS
For users wanting to install this software onto their PC, please use the following hyperlink to download the latest software directly from SiliconMotion. Be sure to download the latest version which can be found at the top of the list as shown below:
Download InstantView App for Windows OS
Note: InstantView by SiliconMotion is only supported on Windows 7, Windows 8, Windows 10, and Windows 11.
Please feel free to reach out to us for any guidance necessary or if you are having complications installing the InstantView app onto your host device.